Maybe Forum Privacy Policy

Effective Date: 2021. 12. 16.

maybe: Interactive Stories, and its affiliated company, Cinamon Co., Ltd. (“Maybe”, "Cinamon," “us”, “our” or “we”) are dedicated to protecting the privacy rights of our users (“users”, “your”, or “you”). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal data, that you provide or we and others collect in connection with our mobile applications, “maybe: Interactive Stories," websites located at http://maybeforum.com, http://maybeforum.co.kr, and http://maybeforumja.com (collectively, together with any other websites controlled by Cinamon, the “Sites”) or any Cinamon game or application provided on other websites, devices, or other third party sources that refer to or link to this Policy (collectively, the “Services”). Please note that the scope of this Privacy Policy is limited to information collected or received by Cinamon through your use of the Services. Cinamon is not responsible for the actions of third-party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

I. INFORMATION WE COLLECT

II. HOW WE USE INFORMATION

III. WHEN INFORMATION IS SHARED

IV. COOKIES AND SIMILAR TECHNOLOGIES

V. HOW WE SECURE INFORMATION

VI. DELETION OF INFORMATION

VII. YOUR CHOICES

VIII. AGE-RELATED DISCLOSURE

IX. INTERNATIONAL DATA TRANSFER

X. CHANGES TO THIS POLICY

XI. CONTACT US

XII. ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

I. INFORMATION WE COLLECT

The information we collect depends on how you interact with us, the products you use, and the choices you make.

We collect information about you from different sources and in various ways when you use our products, including information you provide directly, information collected automatically, third-party data sources, and data we infer or generate from this and other data.

Information You Provide Directly. We collect information you provide to us, including:

Contact information: Name, username or alias, and email address.
Content and files: Photos, images, written posts, narrative content, documents, or other files you upload to our Services. Some of our games or applications may permit a user to record his or her voice and share such recordings with an opponent in the context of such game or application. Cinamon may store these recordings on its servers.

Information We Collect From Your Use Of Our Services. We collect information from your use of our Services, including:

Device information. We may collect device-specific information, such as your hardware model, operating system version, mobile unique device ID (UDID or IMEI), and mobile network information including phone number.

Log information. When you use our Services, we may automatically collect and store certain information in server logs. This may include the details of how you used our Services, such as your search queries.

Internet protocol address. Device event information such as crashes, system activity, hardware settings, and language.

Location information. When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Unique application numbers. Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
User Created Content. We may collect the content you create when you use our Services, including any content in which you have provided voluntarily with consent.
Identifier. When you use our Services, we may collect unique personal identifiers.
Commercial information. We may collect commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Electronic Network Activity Information. We may collect internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

Information We Create or Generate. We may collect inferences drawn from any of the information identified in this Section to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Information From Third Parties. We also may obtain all categories of information described above from third party sources (as permitted by law), including:

Third-party partners. Third-party applications and services, including those you choose to connect with or interact with through our services, that make users’ data available to others.
Co-branding/joint partners. Partners with which we offer co-branded services or engage in joint marketing activities.
Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example, companies that determine your device’s location based on its IP address.

II. HOW WE USE INFORMATION

We may use, record, systematize, store, update or modify, retrieve, delete, or otherwise process your information for the following purposes, using manual or automated means:

Provide the Services and deliver requested products and information, including technical support and responses to your questions or comments.
Deliver emails, alerts, and other communications about our Services and the products of our third-party partners.
Customize and deliver the content and advertising you see when using the Services or third-party websites and services.
Link the different devices that you might use to analyze your use of the Services, customize advertising, and otherwise provide and improve the Services.
Analyze and address prohibited activities, including by assisting our efforts in policing users who may develop or use hacks or cheats to gain advantage over other users of the Services, and to otherwise enforce our Terms of Service.
Analyze, develop, and improve the Services.

Our legal bases to process information for these purposes include that the processing is necessary for:

Cinamon’s legitimate interests, including those described above and as necessary to provide the Services.
Compliance with Cinamon’s legal obligations.
The performance of Cinamon’s Terms of Service.
Carrying out the obligations and exercising rights under applicable law.

III. WHEN INFORMATION IS SHARED

We limit when we share the information we collect to the following circumstances:

Third Parties. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and Services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Corporate Transaction. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Business Partners. Our Services may contain third-party tracking and data collection and analytics tools from our Partners, examples of which include AppsFlyer (https://www.appsflyer.com). Such third parties may use APIs and SDKs in our Services to enable them to collect and analyze user and device related data and information. The third parties may have access to and collect data and information about you, such as your device identifier, geo-location information, IP address, application usage, access and session times, applications present on the device or in use at a particular time on the device, and your viewing of and interactions with advertising, for the purpose of providing their services.
Legal Purposes. We may provide your information to third parties when we believe that doing so is required by law or to cooperate with regulators or law enforcement authorities. We may disclose your information in order to protect the rights or property of Cinamon, including enforcing our Terms of Service and others, or when we believe that there is an emergency that poses a threat to the health or safety of you, another person, or the public.

Please note that the privacy policies of our business partners may include additional terms and disclosures regarding their data collection and use practices and tracking technologies, and we encourage you to check those privacy policies to learn more about their data collection and use practices, use of cookies and other similar tracking technologies.

Also, note that our website and mobile products may contain advertising or services which link to other websites such as Twitter, Facebook and YouTube. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. If you click on a link to a third party site, including on an advertisement, you will leave our mobile product you are using and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Cinamon. We encourage you to review the privacy policies of any other service provider from whom you request services.

You may also limit data collection by third parties by using your mobile device settings. Please note that electing to opt-out will not stop advertising from appearing in your application. It may make the ads you see less relevant to your interests. Additionally, please note that if you use a different mobile device or erase cache from your application, you may need to renew your opt-out choices.

IV. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies provided by Wix.com and similar technologies to operate the Services and to help collect data, including other identifiers and device and usage data.

Cookies. A cookie is a small text file placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie consists of a string of numbers and letters that uniquely identifies your device. We generally use cookies to quickly identify a user’s computer and to “remember” things about the user’s visit, such as the user’s preferences or a user name and password. The Services send cookies to your computer when you access or view content of a Cinamon game. We may link information contained in a cookie to your personal information for purposes such as improving the quality of our Services, tailoring advertising and recommendations to your interests, and making the Services easier to use.

Web browser cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to instruct your web browser to stop accepting or to delete cookies. If your browser is set to refuse all cookies, this could affect certain features of the Services. Similarly, if you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.

Mobile advertising ID controls. Apple and Android mobile devices each generate an advertising identifier that can be accessed by apps and used by advertisers in much the same way that cookies are used on websites. These operating systems provide options to limit advertising tracking and/or reset the advertising ID.

Do Not Track. Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above.

Note that if you make the choices described above, some information, which may include personal data, may still be collected by our partners to help us perform analytics and advertising-related functions such as, but not limited to, measuring the effectiveness of our ads, managing how many times you may see an ad, reporting on the performance of our ads, ensuring services are working correctly and securely, providing aggregate statistics and analytics, improving when and where you may see ads and/or reducing ad fraud. If you access the opt out page (or settings) from other devices or browsers, you will need to revisit those pages or settings to opt out from those other devices or browsers. Additionally, making these choices will not opt you out of the use of previously collected information, which may include personal data, or all interest-based advertising.

V. HOW WE SECURE INFORMATION

Security Safeguards. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration. Cinamon has put in place technical and organizational measures to help secure your information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also, please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums. To help us protect your personal information, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

VI. DELETION OF INFORMATION

We will retain your information for as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at help@cinamon.io.

Personal information in the format of electronic file shall be destroyed completely and irrevocably, while personal information in a written form shall either be shredded or burnt.

Notwithstanding the foregoing, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

VII. YOUR CHOICES

You may deactivate your account or delete email associated with your account by contacting us at help@cinamon.io.

If you would like to access or view the personal information we hold about you, withdraw or change the scope of your consent or request that we delete such personal information, you can also send your request to us at help@cinamon.io. A request to withdraw consent, restrict or stop processing your information may result in your inability to access the Services and some of its features.

VIII. AGE-RELATED DISCLOSURE

Our terms require that all our users be the age of 17 or above. Thus, please note that this Section is provided herein for the purpose of complying with the applicable laws and regulations only.

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 14 or knowingly allow such persons to use our Services. If you are under 14, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 14 may provide any personal data without the consent of his/her legal guardian. If we learn that we have collected personal data about teenagers under age 14, we will delete that data as quickly as possible. If you believe that we might have any data from or about teenagers under the age of 14, please contact us.

IX. INTERNATIONAL DATA TRANSFER

The computer systems on which Cinamon collects, stores, and uses the information it collects or receives are based in the Republic of Korea. Your information may be transferred to, used, processed or held by Cinamon in other countries, including countries outside your country of residence both in and outside the United States, the European Union and Asia, and used for the purposes set out in this Privacy Policy.

X. CHANGES TO THIS POLICY

We may update this Policy from time to time. You are responsible for periodically reading this Policy. We will post all changes to this Policy on this page and the modified policy will specify its effective date. If we make material changes to the Policy, we will provide notice or obtain consent regarding such changes as may be required by law.

XI. CONTACT US

If you have questions or concerns regarding this Privacy Policy, please contact us:

Company: Cinamon Co., Ltd.

Name of the controller: Doosun Hong

Address: 28, Hyoryeong-ro 77-gil, Seocho-gu, Seoul, Republic of Korea

Email: GAME@CINAMON.IO

XII. ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

Under the California Consumer Privacy Act of 2018 (“CCPA”), if you are a California resident, as defined in Section 17014 of Title 18 of the California Code of Regulations, you have certain rights in respect of the personal information we hold about you.

A. Categories of Personal Information Collected or Disclosed for Business Purposes

In the 12 months preceding the date of this Disclosure, we may have collected and/or disclosed for business purposes the following categories of personal information as enumerated under the CCPA:

Identifiers including name, mailing address, email address and online identifiers (e. g. IP address);
User records including phone number, billing address, credit or debit card information;
Characteristics of protected classifications under California or federal law;
Commercial or transaction information including records of products or services purchased, acquired, or considered;
Internet activity, including browsing history, search history, and interactions with a website, email, application, or advertisement;
Geolocation data;
Professional or education information;
Inferences drawn from the above information about your predicted characteristics and preferences.

B. Your Rights Regarding Your Personal Information

You have the right to request that we disclose to you the following:

the categories of personal information we collected about you;
the categories of sources for the personal information we collected about you;
our business or commercial purpose for collecting or selling that personal information;
the categories of third parties with whom we share that personal information.
the specific pieces of personal information we collected about you;
the categories of personal information that we sold about you and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold; or
the categories of personal information that we disclosed about you for a business purpose.

Also, you may request deletion of your personal information; opt-out of the sale of your personal information (if your personal information is being sold); and not be discriminated against for exercising any of your rights under the CCPA.

To make a verifiable consumer request of disclosure or deletion, please contact us by email at GAME@CINAMO.IO We may verify your request by asking for proof of identity such as your device ID and account information.